INSIGHT

How Online Grocers Can Win and Retain More Customers

Here’s how grocery retailers can address common pain points in delivery and pickup to gain loyal customers.

INSIGHT

Reinventing Grocery for Gen Z

A light, ethical, accessible and dataful experience for a generation of digital natives.

INSIGHT

Scaling Grocery E-commerce to meet COVID-19 Challenges

As grocers look ahead, the decisions made now could have long-lasting impacts when improving e-commerce processes as a whole.

INSIGHT

How Grocers Recover Will Shape the Future

As online sales jump from 7% to 10%+ of business, grocers are pivoting to make once unprofitable online channels profitable, while maintaining the safety of staff and customers.

IDC Case Study: Business Transformation at Carrefour

IDC recognizes Publicis Sapient’s visionary work transforming the world’s second largest retailer into a digitally enabled business.

Rethink Loyalty

Buyers have grown weary of loyalty programs that reward them with points and discounts when what they really value are meaningful relationships that conveniently mesh with their digital and physical lifestyles.

Walmart

A multichannel shopping experience creates a 98 percent increase in mobile orders.