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Retail
Stay relevant to customers as their needs evolve.
How retailers stay relevant
Through a thoughtful combination of modernizing IT systems, unifying data and optimizing the supply chain, we redefine the end-to-end customer journey to enable retailers to anticipate needs, adapt experiences and evolve. Our clients become agile digital organizations that deliver long-term customer and business value.
Lead the charge in your sector
Grocery
Stay relevant as shoppers demand an increasingly digital experience that requires new levels of connectivity between the supply chain and store experience.
Specialty
Department stores
Big box
B2B retail: industrial, warehousing and distribution
Meet buyer expectations for a B2C-like experience while harnessing data to maintain the personal relationships required of large-scale selling.
Our latest
Discover emerging trends, technologies and strategic best practices to help you drive growth and build customer lifetime value.
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Solution
Go Greener—Gratis
Our open-source peer-to-peer marketplace puts your brand in excellent condition.
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Research
How Retailers Are Investing in Digital
New research on executives’ most pressing issues.
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What's shopper-first Retail?
Learn about the capabilities, experience and personality that you can expect when working with Publicis Sapient's retail experts.
Core Retail issues
Shopper-first retail harnesses the power of digital to solve the business and customer challenges in every facet of the industry. See how Publicis Sapient can address your most pressing issues—from experience to supply chain and beyond.
A digitally enabled supply chain is the only way to respond to the demands of today's customers. Whether you're looking to provide more fulfillment options, transparency or efficiency, see the critical considerations of a customer-centric approach to supply chain. Could it become a growth lever for your retail business?
Retailers have long accepted e-commerce as a given part of doing business. Unfortunately, many have also accepted it as a cost center. Check out how shopper-centered experiences and the technology to support them can drive profit from e-commerce.
Retailers are sitting on mountains of data. The question is whether they know how to unify it, analyze it and adapt accordingly, all while keeping up with ever-changing regulations and expectations. Putting shoppers first means connecting data in a way that improves their experience, which in turn will improve your business.
The store of the future relies on connecting all of the above issues, from supply chain to online shopping to customer ID, to create a seamless store experience that delights customers, rewards loyalty and continues to generate valuable data. Find how connecting your physical and digital shopping experiences can help your business grow.
Client stories
Discover how our partnerships with leading brands are creating meaningful impact.
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Client story
How Eileen Fisher Evolved into a True Omnichannel Retailer
Learn how Eileen Fisher catalyzed its capabilities in order to keep thriving.
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Client story
How Walmart Canada Created an Urban Supercentre Concept Store
Explore how deploying design and technology helped enable a frictionless checkout.
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Client story
How Pandora Took an Agile Approach to Salesforce Development
Learn how Pandora increased release velocity and cut migration time in half.
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Client story
How Bang & Olufsen Transformed Its Digital Business Through Story-Led Commerce
Discover how creating an engaging online experience boosted customer interaction
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Client story
How One of the World's Top Retailers Built an International Grocery Enterprise
Explore how one retailer innovated its e-commerce and supply chain operations to become a global grocer.
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Client story
How Carrefour Achieved the Impossible with Speed at Scale
Find out how, as partners, we built an approach to grocery that puts shoppers first.
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Client story
How Loblaw Is Building on Their 100-Year History Through Continuous Digital Innovation
Discover how, together, we created and delivered on a roadmap for large-scale transformation.
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Retail solutions
Our retail solutions and accelerators harness our expertise to solve your current challenges. And with capabilities ranging from strategy, product, engineering, experience and data, our offerings are proven to help you take on what’s next.
