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Retail Built for Real-World Speed

Retail moves faster when systems and decisions work together

The realities of retail

Retailers are expected to deliver consistent, personalized experiences while managing complex legacy systems, seasonal demand shifts and growing pressure on reliability across every channel.

Legacy systems slow execution

Legacy systems slow execution

Retail platforms are often stitched together, making even simple changes risky and time-consuming. This adds tech debt and slows response to market shifts.

Personalization is hard to scale

Personalization is hard to scale

Disconnected data and manual workflows make personalization expensive and inconsistent across channels.

Reliability matters at peak moments

Reliability matters at peak moments

Retail systems face constant pressure. Downtime, performance issues or slow fixes directly impact revenue and customer trust.

AI platforms built for retail

<p>Publicis Sapient’s AI platforms connect systems, data and workflows so AI operates with real retail context. This shared foundation supports modernization, automation and reliable performance across the enterprise.</p>

How retailers apply AI across the business

Bodhi agents for retail

Here’s a glimpse of our featured Bodhi agents. Let’s connect to find the perfect solution for you.

Content generation agent

Creates assets quickly while staying on brand

Personalization agent

Delivers relevant offers and experiences across channels

Workflow orchestration agent

Automates approvals, handoffs and production steps

Optimization agent

Applies real-time insights for continuous improvement

Customer stories

Customer Story

AI-Powered Personalization at Scale for a Global CPG Leader

<p>A global CPG company used Bodhi to automate content creation to produce more assets faster, cut manual work and support personalization across markets.</p>

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Customer Story

Retailer Speeds Up Mainframe Modernization by 60–70%

<p>A leading U.S. retailer used Slingshot to modernize a complex mainframe environment, reducing risk, improving accuracy and establishing a repeatable pattern for future cloud modernization.</p>

Explore our resources

Fresh features and thinking on how teams can build, run and scale with AI.
  • Article Get 300%+ ROI From a Content Supply Chain 2025-11-21
  • Research AI is Reshaping the Customer Experience Toolkit 2025-07-08

Meet our industry leaders

Sudip Mazumder

Senior Vice President, Industry Sales

Julian Skelly

Senior Vice President, Industry Sales

Learn how our platforms actually work in an enterprise

  • Experience how Bodhi, Slingshot or Sustain run against real workflows
  • Focus the demo on the problem you’re trying to solve
  • Identify the fastest paths to impact for your use case
75%

faster modernization

50%

cost savings

Trusted by leading organizations in every industry.

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