Our team supports the missions of a broad set of public sector clients globally. Using our 30 years of digital and customer expertise, we serve as transformational catalysts for these agencies, focusing on four areas: generating insights using data science, executing digital transformation initiatives, leading IT modernization and actively engaging the public in digital communications.
Government & Public Service Consulting
Reimagine the way you deliver public services
Sectors We Serve
Core Public Sector Issues
People-first experiences harness the power of digital to solve government and citizen challenges in every facet of the Public Sector. See how Publicis Sapient can address your most pressing issues—from public health, security, defense, and disaster relief to data strategy, disinformation, legal services, city management and more.
From within government agencies to throughout public spaces, today’s citizen touchpoints are ubiquitous. As expectations evolve with technology, it becomes more important to give users the same caliber of seamless experiences they’re used to across other industries such as Retail. It’s time to adopt digital strategies that delight people at all key life stages—from employment or retirement to passport renewal and more.
The only way to keep pace with today’s changing demands is to move away from legacy systems and toward low-code, cloud-based, digital solutions. Through strategic, cost-effective process optimization and people-centric change management, agencies can deliver impactful, memorable, and scalable citizen experiences. With fewer legacy systems and more innovative digital strategy, government agencies can adopt a renewed focus on value and outcomes.
Across digital transformation, artificial intelligence, machine learning and more, data is the key to bringing better services and experiences to the public. When informed by powerful insights, the decisions you make will yield impact-driven results you can learn from over time. Infusing your solutions with adaptable, goal-driven logic ensures positive outcomes for your business and unforgettable impact for your end users.
How we are reimagining public services
How Governments Can Improve Customer Experience with Digital Accessibility
How to Adopt a Product Mindset to Drive Public Sector Services
How Our Emergency Response Management Solution Saves Lives
Connecting the People & Government of Nashville, TN
Delve into our Australia Citizen Insights Hub
Creating Positive Health Outcomes for 17 Million in Need
Government Contract Vehicles
Housing and Utilities Assistance
Transform Health Sciences Data Management
Center for Information Technology (CIT)
Prioritizing Authoritative Content
Blockchain: Rising Rapidly in the Public Sector
Enabling Connected Public Services
A Foundation for Better Government Service Outcomes
Australia's Great Digital Reset
Changing the Lives of Indigent People in LA
How A State Government Helped Residents in Record Time
Housing and Utilities Assistance
How Mass Transit Can Build Back Rider Trust Post-COVID-19
Digital Life Index: Transport
Realizing LA Metro’s Boundary-less Vision
Let’s talk about how we can help you add genuine business value and enhance your customer journey with digital transformation.