Skip to main content

Public Sector Built for Citizen Services

Deliver consistent, secure services while adapting to changing public needs

Request a demo

The realities of public sector

Public sector agencies are under pressure to deliver modern, equitable digital services that meet rising citizen expectations while overcoming legacy systems, budget constraints and complex regulatory environments.

Legacy systems limit service delivery

Legacy systems limit service delivery

Aging platforms and fragmented processes make it difficult to modernize services, share data and respond quickly to citizen needs.  

Citizen experiences are inconsistent

Citizen experiences are inconsistent

Disconnected systems and manual workflows create friction for residents trying to access services, submit requests or receive timely support.

Data-driven decisions are hard to scale

Scaling data-driven decisions is hard

Without integrated data and analytics, agencies struggle to forecast demand, allocate resources and measure program outcomes effectively.

AI platforms built for the public sector

<p>Publicis Sapient’s AI platforms connect systems, data and workflows so AI operates with real public sector context. This shared foundation supports service modernization, operational efficiency and data-driven decision-making across mission programs.</p>

How public sector organizations apply AI across the business

Bodhi agents for the public sector

Here’s a glimpse of our featured Bodhi agents. Let’s connect to find the perfect solution for you.

Request a demo
Bodhi Agent Builder workflow interface

Resident support agent

Guides residents through service navigation

Case management agent

Summarizes, prioritizes and routes case work

Communications and transparency agent

Drafts compliant public updates and tracks sentiment

Policy insights agent

Aggregates and synthesizes analytics for decision-making

Customer stories

Customer Story

Health Care Organization Goes From COBOL Gridlock to Cloud-Native

<p>A&nbsp;health care organization modernized critical legacy systems using Slingshot to cut modernization costs, improve reliability and accelerate delivery of essential digital services.</p>

public-sector-Client-Story-1
Learn more
Customer Story

St. Luke’s Expands Access to Digital Care Across Regional Health System

<p>St. Luke’s Health System modernized its digital care platform to make virtual and in-person services easier to access, coordinate and scale across its network, using Slingshot to modernize legacy systems and speed up delivery.</p>

Publicsector-Client-Story-2
Learn more

What our customers say

"

This exciting work has helped us take significant leaps forward in optimizing the digital experience for our audiences, especially patients and families.

"

— Cindy Graham

Director of Digital Strategy, St. Luke’s

Explore our resources

Fresh features and thinking on how teams can build, run and scale with AI.
  • Research AI is the Only Way Out of Tech Debt 2025-09-19
  • Article The Case for an Enterprise AI Platform 2025-12-17

Meet our industry leaders

Milind Godbole

Energy & Commodities Lead, Global

View Milind Godbole's LinkedIn Profile

Prasad Bhalerao

Public Sector Lead, NA

View Prasad Bhalerao's LinkedIn Profile

James Kessler

State & Local Public Sector Lead, NA

View James Kessler's LinkedIn Profile

Learn how our platforms actually work in an enterprise

  • Experience how Bodhi, Slingshot or Sustain run against real workflows
  • Focus the demo on the problem you’re trying to solve
  • Identify the fastest paths to impact for your use case
75%

faster modernization
50%

cost savings

Join other enterprise companies powered by our platforms

Request a demo

Submit the form and we’ll be in touch to schedule a demo.

*Required field

Select a country
Select a platform(s)
Sign me up to receive future marketing communications regarding our products, services and events.

By submitting this form, I authorize Publicis Sapient companies to contact me regarding my inquiry or according to my choice to register for future communications. Read our Privacy Policy for more detail or opt out at any time using the unsubscribe link on any of our emails.