
Government & Public Service Consulting
Reimagine the way you deliver public services
Digital Transformation for Government & Public Sector
Reimagine the way you deliver public services with strategy- and data-driven digital experiences.
How we are reimagining public services
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Insights
Delve into our Australia Citizen Insights Hub
Discover what Australia’s largest citizen survey on digital government services revealed. How can you respond to the demand for digital in a post-COVID world?
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Case Study
Creating Positive Health Outcomes for 17 Million in Need
Read how a digital platform and machine learning created a customer-centric experience and connected healthcare professionals with under-served communities.
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Credentials
Government Contract Vehicles
Partner with us on one of our contract vehicles to become more flexible, agile and efficient. Our expertise includes strategy, program management, technology and creative services.
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Solution
Housing and Utilities Assistance
Discover our fast, secure solutions, including a single enterprise platform that delivers multiple services and can be adapted to support specific state and local requirements.
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Let’s talk about how we can help you add genuine business value and enhance your customer journey with digital transformation.
Federal Government
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Case Study
Creating Positive Health Outcomes for 17 Million in Need
Read how a digital platform and machine learning created a customer-centric experience and connected healthcare professionals with under-served communities.
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Case Study
Transform Health Sciences Data Management
Read how we helped the National Institutes of Health (NIH) with central research protocols and data to advance medical breakthroughs.
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Case Study
Center for Information Technology (CIT)
Read how our bioinformatics platform helped a Federal Health Agency in their work of expediting potential cures for disease all over the world.
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Insights
Prioritizing Authoritative Content
Ensure your evidence-based information gets seen. Our digital learnings prove how to structure and evolve content to meet the needs of your audience – and can be found in this era of fake news.
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Insights
Product Management
Add real value with our strategies and roadmaps. Designed to help your organization incrementally shift from a project to product mindset.
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Insights
Blockchain: Rising Rapidly in the Public Sector
Blockchain implementations are modernizing and streamlining procurement processes at the General Services Administration (GSA).

Australia Spotlight
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Insights
Enabling Connected Public Services
Five ways Publicis Sapient Australia is pioneering a ‘life events’ approach to government service.
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Insights
A Foundation for Better Government Service Outcomes
Australia’s great digital reset requires a shift in the fundamental concept of government, re-aligning services to focus on specific communities or individual needs. This major transformation is already underway.
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Insights
Australia's Great Digital Reset
Australia must take a renewed look at global relations, economic direction and care for individuals, society and the planet through a digital lens.

State & Local Government
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Case Study
Changing the Lives of Indigent People in LA
Read how our digital transformation project had a huge impact on the culture and work of LA’s famous criminal defense office.
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Video
How Our Solution Changed Lives
To provide $31 million in relief during COVID-19, one organization had to completely reinvent their delivery processes. Our video tells this digital transformation story.
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Case Study
How A State Government Helped Residents in Record Time
Rent and utility assistance provided to help tens of thousands of people avoid eviction and keep their lights on.
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Solution
Housing and Utilities Assistance
Discover our fast, secure solutions, including a single enterprise platform that delivers multiple services and can be adapted to support specific state and local requirements.

Mass Transit
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Insights, Solution + Video
How Mass Transit Can Build Back Rider Trust Post-COVID-19
Take a look at how data and technology are the key to winning back and sustaining passenger trust and passenger numbers on mass-transit.
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Research
Digital Life Index: Transport
Digital Life Index is our ongoing research initiative, designed to help leaders make decisions based on data and insights. Read the latest transport report.
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Case Study + Video
Realizing LA Metro’s Boundary-less Vision
By adding new technological upgrades to existing infrastructure, LA Metro is transforming their customer experience and LA’s traffic problems.

Award-winning work
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Publicis Sapient: Business Transformation - Government Emergency Rental Assistance Solution
Contact us
Any member of our team will be happy to answer your questions and discuss how we could help you move forward.
Next Starts Now
