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Financial Services

Innovation, accelerated

Reinvent what financial services is now and could be next.

Seize the Space in Financial Services

The financial landscape of the future is defined by digital proficiency, with customers at the core of a new paradigm characterized by collaboration, empowerment and growth. Three models determine the most successful way forward for organizations: Evolve to a more effective model, Jump to a new entity or take the Attack to challengers by launching a unique proposition to generate revenue. But the time to reinvent and define what’s next is now...

Top of Mind
Can banks navigate a turbulent future?
“While the prophets and pundits are busy heralding the end of legacy banks, forward-looking organizations are reinventing themselves. Their transformation begins with three essential questions.”
Matthew Locsin
Matthew Locsin
Head of Innovation
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Matthew Locsin
Related Insight
How Do You Reinvent Banking?
Increasingly ripe for disruption, banks need to embrace a period of dramatic transformation. Only those institutions ready and willing to embrace change as a constant, will make it through.
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Top of Mind
How can big banks stay agile as competition and customer expectations change?
“Digital intelligence platforms can help banks gain insights into customers’ evolving needs and behaviors to create better experiences and deliver revenue-generating outcomes.”
David Donovan
David Donovan
Financial Services Lead
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Person holding a phone
Related Insight
Anticipating Growth
With all the talk about personalization, ROI is rarely the prime focus. Here’s how big banks can create individualized experiences that directly impact their top line.
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Capabilities

Our Better How

Agile Enterprise

Seeking only incremental change limits financial institutions from becoming truly customer-centric. We apply startup business models and service design thinking to help the largest banks and asset managers generate, design and test new ideas faster for front-to-back customer journey transformation. 

Engineering Transformation

Legacy tools and technologies hinder IT delivery. We help change the quality and pace at which financial services IT teams bring solutions to market and deliver ROI. We combine a hiring and training program with modern approaches and tools that use the best of DevOps and Lean.

Open Banking, Data & API

Banks must use and share their data to meet regulations and create new value for customers. We help banks go beyond API implementation with a service design approach to deliver a responsive platform that can accurately access data for regulatory requirements and customer benefits. 

Enterprise Machine Intelligence

Machine learning and artificial intelligence is most valuable when scaled across the enterprise. We use a secure delivery approach that speeds up the operating model and accelerates a move from prototypes to live customer-centric experiences such as life event predictions, credit checks and advanced fraud detection.  

New Banking Models

More institutions are seeking to grow revenue by targeting underserved segments. We help our clients leverage fintech ecosystems and technology to rapidly go after new markets while protecting the core services of their business.

Recognition

blue and yellow ropes tied in a knot
Lloyds Bank + Publicis Sapient

FS Tech Awards has recognized our digital business transformation partnership with Lloyds Bank as the best of 2018.


See all winners

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David Donovan
North America
David Donovan
Financial Services Lead
David Murphy
EMEA & APAC
David Murphy
Financial Services Lead
Sudeepto Mukherjee
EMEA & APAC
Sudeepto Mukherjee
Financial Services Lead