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Financial Services

Innovation, accelerated

Reinvent what financial services is now and could be next.

Seize the Space in Financial Services

The financial landscape of the future is defined by digital proficiency, with customers at the core of a new paradigm characterized by collaboration, empowerment and growth. Three models determine the most successful way forward for organizations: Evolve to a more effective model, Jump to a new entity or take the Attack to challengers by launching a unique proposition to generate revenue. But the time to reinvent and define what’s next is now...

Top of Mind
How do you plan for a post-COVID-19 world?
As necessary as it has been to help customers and the public adjust to the crisis, equally as important is to focus on our approach once restrictions are lifted and we enter the ‘new normal.’
David Murphy
David Murphy
Financial Services Lead, EMEA & APAC
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COVID-19: Preparing Banksfor Business Beyond the Curve
Related Insight
COVID-19: Preparing Banks for Business Beyond the Curve
Our special report that looks at the challenges banks face but also outlines a risk-based approach, setting up for longer term success through the lens of digital transformation
Read more
Top of Mind
How can big banks stay agile as competition and customer expectations change?
“Digital intelligence platforms can help banks gain insights into customers’ evolving needs and behaviors to create better experiences and deliver revenue-generating outcomes.”
David Donovan
David Donovan
Financial Services Lead
Continue the conversation
Person holding a phone
Related Insight
Anticipating Growth
With all the talk about personalization, ROI is rarely the prime focus. Here’s how big banks can create individualized experiences that directly impact their top line.
Read article

Capabilities

Our Better How

Agile Enterprise

Seeking only incremental change limits financial institutions from becoming truly customer-centric. We apply startup business models and service design thinking to help the largest banks and asset managers generate, design and test new ideas faster for front-to-back customer journey transformation. 

Engineering Transformation

Legacy tools and technologies hinder IT delivery. We help change the quality and pace at which financial services IT teams bring solutions to market and deliver ROI. We combine a hiring and training program with modern approaches and tools that use the best of DevOps and Lean.

Open Banking, Data & API

Banks must use and share their data to meet regulations and create new value for customers. We help banks go beyond API implementation with a service design approach to deliver a responsive platform that can accurately access data for regulatory requirements and customer benefits. 

Enterprise Machine Intelligence

Machine learning and artificial intelligence is most valuable when scaled across the enterprise. We use a secure delivery approach that speeds up the operating model and accelerates a move from prototypes to live customer-centric experiences such as life event predictions, credit checks and advanced fraud detection.  

New Banking Models

More institutions are seeking to grow revenue by targeting underserved segments. We help our clients leverage fintech ecosystems and technology to rapidly go after new markets while protecting the core services of their business.

Distinction

Proud of our impact.

Ninety One & Publicis Sapient - Best Mobile/App Design

Ninety One & Publicis Sapient - Best Mobile/App Design

Anglo-Gulf Trade Bank & Publicis Sapient – Trading Systems Innovation

Anglo-Gulf Trade Bank & Publicis Sapient – Trading Systems Innovation

Lloyds Banking Group & Publicis Sapient – Partnership or Collaboration of the Year

Lloyds Banking Group & Publicis Sapient – Partnership or Collaboration of the Year

Lloyds Banking Group’s Transformational Journey with Publicis Sapient

Lloyds Banking Group’s Transformational Journey with Publicis Sapient

Building the World’s First Fully Digital Trade Finance Bank, AGTB

Building the World’s First Fully Digital Trade Finance Bank, AGTB

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David Donovan
North America
David Donovan
Financial Services Lead
David Murphy
EMEA & APAC
David Murphy
Financial Services Lead
Sudeepto Mukherjee
EMEA & APAC
Sudeepto Mukherjee
Financial Services Lead