Consumer Products
Consumer Products Consulting
Get ahead of a fast-moving market
Be ready for the ever-changing demands of consumers, and equip your organization with the agility, experience and technology you need. It’s time to go from now to next.
Partner with us to illuminate your journey into transformation.
Powered by our unique Digital Business Transformation (DBT) methodology, we can help you better understand your consumers through end-to-end solutions, deliver the true meaning of brand loyalty and empower your people with the ability to predict the future.
73%
of consumers expect companies to understand their needs
Only
53%
of marketing decisions are influenced by data
62%
would pay more for sustainable products
29%
expect brands to offer owned metaverse experiences
Learn more about our consumer-led insights below, or visit our 2023 Guide to Next
Issues
What's your most pressing challenge? Learn how we think about your industry and the best ways to unlock value.
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Total Commerce
How Do I Lead with Omnichannel?
Whether B2B or D2C, look across your commerce landscape to deliver frictionless experiences across channels from front to back.
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Connected Data & Experiences
How Do I Turn Insights into Action?
Consumers want meaningful value exchanges from their brand interactions. The tools are here to deliver experiences that matter, turning insights into action.
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Digital-First Organizations
How Do I Modernize for Agility?
Digital transformation enables agility at scale, allowing you to optimize, localize and stay ahead of your consumers.
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Bring B2C Experiences to B2B Customers
Discover the strategies to give business customers B2C-style shopping experiences. Create agile B2B sales functions, connect siloed experiences, reduce friction and generate the kind of powerful insights designed to help you better understand the wants and needs of your customers.
Solutions
A holistic approach means a complete solution. Discover how we bring together tools, accelerators and platforms to deliver speed to value.
Digital Operating Model
Transform your business via our trusted, comprehensive methodology.
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Customer & Employee Experience Transformation
Revolutionize how your brands and consumers interact through customer-centered experiences.
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Technology Modernization
Accelerate your ROI and find new efficiencies through innovation.
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Journey (Re)Invention
Discover a clearer path for not just your organization, but for partners and consumers, too.
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Customer Engagement
Use data-led insights to connect, find efficiencies and grow your top line.
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Engineering Transformation
Improve the speed, quality and value of your infrastructure.
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Direct to Consumer
Bypass the middlemen to create frictionless shopping experiences and unlock new revenue streams.
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B2B Commerce
Engage with new opportunities to grow your bottom line.
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Supply Chain & Order Management Optimization
Ensure agility from planning to procurement and production to pickup.
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Latest Insights
Try a new view. We cut through the noise and deliver actionable insights for your business.
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Case Studies
It's about outcomes, not output. Explore our work to unlock the learnings critical for success.
Work
How Maytag Embraced Data to Raise Customer Engagement – and Sales
Becoming a data-driven business to better understand customers
Nestlé
Driving Growth Through a Digital Operating Model
A new consumer engagement model drives a 70 percent rise in e-commerce sales.
Bang & Olufsen
Bang & Olufsen's Story-Led Commerce
How together with digital transformation partner Publicis Sapient, Bang & Olufsen are investing in digital channels.
Adidas
adidas Site Reliability: No Order Left Behind
How we improved operational resiliency, profitability and CX.
Global CPG Firm
Leading CPG Overcomes D2C Challenges
We designed, tested and built a new business model to bridge technology and supply chain gaps and bring D2C to life.
Global CPG Firm
Top Global CP Firm Digitally Transforms
Launching a new model of working by redefining organizational structures to create lean, agile teams committed to change.
Patrón
Redefining the Patrón Brand with Data
Patrón is selling five times more than its nearest premium tequila competitor by harnessing the power of data.
Accolades
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Podcasts
Partnerships
Bring people together to increase your impact. Thanks to a number of long-term partnerships, we’re able to create bespoke solutions for every business.
