Share of basket hinges on share of experience

Consumer Products Consulting

Get ahead of a fast-moving market

Be ready for the ever-changing demands of consumers, and equip your organization with the agility, experience and technology you need. It’s time to go from now to next.

Consumer Products

Know Your Consumers. Know Your Business.

Partner with us to illuminate your journey into transformation.

Powered by our unique Digital Business Transformation (DBT) methodology, we can help you better understand your consumers through end-to-end solutions, deliver the true meaning of brand loyalty and empower your people with the ability to predict the future.

73%

of consumers expect companies to understand their needs

Only

53%

of marketing decisions are influenced by data

62%

would pay more for sustainable products

29%

expect brands to offer owned metaverse experiences

Learn more about our consumer-led insights below, or visit our 2023 Guide to Next

Luxury

Deliver the level of service luxury customers expect via next-gen engineering and experience.

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Food & Beverage

Turn consumer demand for D2C into a business advantage with data platforms and operating models that drive profitable growth.

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Beauty & Personal Care

Harness the power of your data across the entire supply chain to offer ever-improving
recommendations and personalized products, both online and with retail partners.
Other General Consumer Durables and Non-Durables

Get your product and brand in front of your audience, no matter where and how they shop. Keep up with fluctuating demand and develop lifelong relationships.

What's your most pressing challenge? Learn how we think about your industry and the best ways to unlock value.

Total Commerce

How Do I Lead with Omnichannel?

Whether B2B or D2C, look across your commerce landscape to deliver frictionless experiences across channels from front to back.
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Connected Data & Experiences

How Do I Turn Insights into Action?

Consumers want meaningful value exchanges from their brand interactions. The tools are here to deliver experiences that matter, turning insights into action.
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Digital-First Organizations

How Do I Modernize for Agility?

Digital transformation enables agility at scale, allowing you to optimize, localize and stay ahead of your consumers.
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Bring B2C Experiences to B2B Customers

Discover the strategies to give business customers B2C-style shopping experiences. Create agile B2B sales functions, connect siloed experiences, reduce friction and generate the kind of powerful insights designed to help you better understand the wants and needs of your customers.

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Solutions

A holistic approach means a complete solution. Discover how we bring together tools, accelerators and platforms to deliver speed to value.

Digital Operating Model
Transform your business via our trusted, comprehensive methodology.
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Customer & Employee Experience Transformation
Revolutionize how your brands and consumers interact through customer-centered experiences.
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Technology Modernization
Accelerate your ROI and find new efficiencies through innovation.
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