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Customer Engagement
From data to disruption: Turn your insights into assets to drive customer centricity.
Elevate customer engagement with AI-driven, data-rich solutions
As the market continues to shift rapidly, businesses today have to step up, exceed customer expectations and boost their brand value.
Utilizing rich data, cutting-edge technologies like generative AI and people-centric strategies, our Customer Engagement solutions empower businesses to tailor experiences that draw in new customers and nurture loyalty—fostering authenticity and lasting relationships.
Offerings: How we can help
Customer Engagement client stories
Take a closer look into how we helped 10 companies leverage their customer data to drive customer acquisition, deepen relationships and retain customers with the right strategy.
Open up new revenue streams with media networks
Maximize your marketing impact with media networks, ensuring every investment drives tangible sales growth through targeted advertising.
Monetizing first-party data: Data cooperative, media network or both?
Explore how to use first-party data in cooperatives and media networks to boost reach, brand awareness and sales.
Curious about media networks?
Discover how we can help you monetize data to boost your customer engagement—and your bottom line.
Interested in more Customer Engagement insights?
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Article
3 Ways to Fight Economic Uncertainty with Customer Data
Leading organizations are monetizing customer data and hyper-personalizing experiences to grow.
Learn more -
Research
What is the Secret to Building Customer Loyalty?
How building the right loyalty experience rewards both your customer and your business with a win-win exchange.
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Article
How Great Customer Experiences Can Boost the Bottom Line
Learn how to provide the products, services and experiences that people want at the right time and through the right channel.
Read more
New research on customer loyalty data and data sharing
Curious to know what more than 6,700 consumers around the world think about sharing customer data and the value of loyalty programs? Gain insights you can put to work for your business when you read our findings.
Publicis Sapient named market leader in HFS Research Horizons’ report for Data Modernization Services 2023
Download report
Partnerships
Our established, long-term partnerships allow us to help organizations build transformational digital capabilities for an ever-changing world.
