Grocery Transformation
In the Market for Transformation
Grocery e-commerce sales grew 30% globally in 2020—and shopper expectations seem to have risen just as much. From always-on mobile and web experiences to seamless in-store integration, their demands force grocery retailers to look at customer experience, supply chain, data and more to stay ahead of a transformation curve that was already accelerated by the pandemic. The good news? When done right, these changes create a continuous loop of operational efficiencies and customer loyalty that increase in value over time.
Store Experience
Grocery Store of the Future
Explore the digital in-store features that seamlessly connect across touchpoints, delighting your shoppers and driving growth.
Grocery Insights
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7 Key Takeaways from GroceryShop 2022
What were the biggest themes from this year’s conference, and how can retailers and CPGs navigate new industry challenges?
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Insight
The Growth of the Grocery Micro Fulfillment Center (MFC) Market
How automation technology can solve pain points for online grocery order fulfillment.
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Insight
How Online Grocers Can Win and Retain More Customers
Here’s how grocery retailers can address common pain points in delivery and pickup to gain loyal customers.
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Insight
The Future of Grocery
Amazon is expanding further into the grocery market -- and enhancing its brick-and-mortar presence. What can traditional grocers do to compete?
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Insight
Grocers Encounter Fresh Challenges to Compete With Amazon
Amazon’s efforts are setting the company up to become the first truly digitally native omnichannel grocer. But how can traditional grocers compete?
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Featured Work
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Work
How a Top Pharmacy Retailer Put Wellness in Reach for Customers
We helped a top U.S. pharmacy chain cure their ailing experience and operations with a platform business model.
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Work
How One Pharmacy Provided Quick Access to Life-saving Vaccines
Pivoting quickly to deliver a seamless health and wellness journey.
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Work
International Grocery Enterprise Transformation
Digitally transforming a global grocery business through innovation and a long-term view.
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Work
Walmart
A multichannel shopping experience creates a 98 percent increase in mobile orders.
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Connecting Health, Wellness & Grocery
As lines between health and wellness blur while digital proliferates, grocers can broaden their impact on shoppers' lives.
Solutions
Grocery Store Solutions
Publicis Sapient can assess your experiences with the shopper in mind and build high-impact solutions to solve their grocery expectations, such as:
• Curbside
• Data monetization
• Digital Transformation Index
• Engineering Transformation
• LEAD Audit
• Loyalty
• Omnichannel Pharmacy
• POS Modernization
• Promise to Delivery
• Retail Media Networks
• Supply Chain Control Tower
“Effectively scaling grocery e-commerce capabilities will rely on a combination of non-invasive and disruptive tactics to mitigate short-term, medium-term and long-term impact.”
