Grocery Transformation
In the Market for Transformation
Grocery e-commerce sales grew 30% globally in 2020—and shopper expectations seem to have risen just as much. From always-on mobile and web experiences to seamless in-store integration, their demands force grocery retailers to look at customer experience, supply chain, data and more to stay ahead of a transformation curve that was already accelerated by the pandemic. The good news? When done right, these changes create a continuous loop of operational efficiencies and customer loyalty that increase in value over time.
Store Experience
Grocery Store of the Future
Explore the digital in-store features that seamlessly connect across touchpoints, delighting your shoppers and driving growth.
Grocery Insights
Featured Work
Solutions
Grocery Store Solutions
Publicis Sapient can assess your experiences with the shopper in mind and build high-impact solutions to solve their grocery expectations, such as:
• Retail Media Networks
• Engineering Transformation
• Supply Chain Control Tower
• Promise to Delivery
• LEAD Audit
• Digital Transformation Index
• POS Modernization
• Curbside
• Data monetization
• Loyalty
“Effectively scaling grocery e-commerce capabilities will rely on a combination of non-invasive and disruptive tactics to mitigate short-term, medium-term and long-term impact.”
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