Legacy systems slow execution
Retail platforms are often stitched together, making even simple changes risky and time-consuming. This adds tech debt and slows response to market shifts.
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Sapient Slingshot Wins AI Excellence Award.
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Sapient Bodhi Ranked Globally for Deep Research.
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Meet Sapient Sustain. Context-aware AI for complex IT operations.
Retail Built for Real-World Speed
Retail moves faster when systems and decisions work together
The realities of retail
Retailers are expected to deliver consistent, personalized experiences while managing complex legacy systems, seasonal demand shifts and growing pressure on reliability across every channel.
Personalization is hard to scale
Disconnected data and manual workflows make personalization expensive and inconsistent across channels.
Reliability matters at peak moments
Retail systems face constant pressure. Downtime, performance issues or slow fixes directly impact revenue and customer trust.
AI platforms built for retail
Publicis Sapient’s AI platforms connect systems, data and workflows so AI operates with real retail context. This shared foundation supports modernization, automation and reliable performance across the enterprise.
How retailers apply AI across the business
Accelerate product development
Modernize legacy systems to prototype faster, model new markets and reduce time to market across product launches.
Modernize systems and operations
Upgrade aging systems to cut delivery time, reduce tech debt and enable personalization across channels.
Replatform commerce for peak season
Rebuild your e-commerce foundation to shorten release cycles and launch with confidence during peak demand.
Upgrade checkout and payments
Redesign checkout experiences and add new payment options to improve reliability, lower costs and support conversion.
Automate content at scale
Automate content creation to produce more assets faster, reduce manual work and support personalization across markets.
Unify global digital experiences
Consolidate fragmented digital platforms into a shared foundation to enable faster releases and consistent experiences.
Bodhi agents for retail
Here’s a glimpse of our featured Bodhi agents. Let’s connect to find the perfect solution for you.
Content generation agent
Creates assets quickly while staying on brand
Personalization agent
Delivers relevant offers and experiences across channels
Workflow orchestration agent
Automates approvals, handoffs and production steps
Optimization agent
Applies real-time insights for continuous improvement
Customer stories
AI-Powered Personalization at Scale for a Global CPG Leader
<p>A global CPG company used Bodhi to automate content creation to produce more assets faster, cut manual work and support personalization across markets.</p>
Retailer Speeds Up Mainframe Modernization by 60–70%
<p>A leading U.S. retailer used Slingshot to modernize a complex mainframe environment, reducing risk, improving accuracy and establishing a repeatable pattern for future cloud modernization.</p>
Explore our resources
Fresh features and thinking on how teams can build, run and scale with AI.
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Article Get 300%+ ROI From a Content Supply Chain November 21, 2025
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Research AI is Reshaping the Customer Experience Toolkit July 08, 2025
Meet our industry leaders
Sudip Mazumder
Senior Vice President, Industry Sales
Julian Skelly
Senior Vice President, Industry Sales