Retail

Connected Store Experiences

Create digitally enabled in-store experiences that connect across channels, with the customer at the center.

Reimagine the Store of the Future

Interact with a store that seamlessly connects physical and digital.

Visit the Demo

Connected shopper-first experiences

Take a quick tour of a digitally enabled shopping journey and the many opportunities to connect via store experiences.

Video

Retail Store of the Future

With a lens on the future, retailers are reimagining stores for the digital age—using technology to create new experiences from product discovery to checkout. But just what will this new shopping experience look like?

Play Video

Report

10 Things Customers Expect from your Stores

Learn what shoppers have to say about their latest preferences and demands in this infographic

Download the research

Video

Retail in the Wild: Demystifying Goop’s Cult Following

Our retail experts analyze how one brand’s meticulous curation and empowering tone seamlessly flow from online to in-store in this virtual tour.

Play video

Related Retail Insights

Get insights and real-life examples on the importance of connecting customer experiences across your entire retail ecosystem.

WORK

Walmart Case Study

A multichannel shopping experience creates a 98 percent increase in mobile orders.
Learn More
WORK

Eileen Fisher Case Study

How Eileen Fisher evolved into a true omnichannel retailer.
Learn More
INSIGHT

4 Ways Retailers are Digitizing the In-Store Experience

How these businesses reduce friction and drive convenience.
Read Now

Store Experience Solutions

Together we can identify the highest-impact opportunities to connect physical and digital, with a focus on the quickest ways to prove ROI, with solutions across:

Store Operations Transformation
- Store associate enablement
- Point of sale modernization
- Digital shelf
In-store Experience
- Seamless checkout
- Contactless collection
- AR/VR and live streaming
- Crypto
E-commerce Profitability
- Site monetization
- Retailers as a platform
- Cybersecurity
Omnichannel Fulfillment
- Dark store strategy
- Returns optimization
- Curbside pickup
- Micro-fulfillment
Experience Transformation
- Journey reinvention
- Product design and optimization
- CX + employee platform design
- Product and digital run support
- Connected environments