The first release is now live, marking stage one in a broader transformation roadmap with the group.
This new unified experience brings together commerce and education, enhancing the buyer experience, optimizing and streamlining both customer and employee journeys as well as customer self-service capabilities. Automation underpins a rapid and cost-effective platform, improving speed-to-market. The redesigned technical architecture system has increased development efficiencies and reduced cost-to-serve.
A fresh strategy for insight gathering enables greater agility across the entire organization.
The longer-term partnership includes plans to onboard additional portfolio brands. The solution will empower the organization to become strategic sales partners with B2B customers.
Now, not only is our client is seeing cost efficiencies of 30%, but customers can get what they want when they want it—all in the one place.