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Generative AI: Using artificial intelligence to make human impact.Learn how



Report
The Future of Customer Experience

Executive Survey on Customer Experience, Data and Innovation

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Publicis Sapient and Microsoft Logos

In a world where innovation and digital transformation fuel ever-changing consumer expectations, companies can count on Publicis Sapient to deliver customer insights, realize value and drive digital transformation powered by Microsoft's industry-leading technologies. Taking an outcome-driven approach, we help clients uncover valuable insights, increase efficiency, and drive exponential growth.

As a strategic global Microsoft Cloud Solutions Partner with multiple advanced specializations in AI/ML and App Migration, we combine digital business strategy, customer experience, marketing modernization, and Data and AI expertise with Microsoft’s industry-leading cloud and enterprise solutions to generate value for client across industries including Retail, Financial Services and Energy and Commodities.  

Publicis Sapient + Microsoft Offerings - How we can help

As cookie-based and targeting crumbles, brands across all industries are looking to monetize their customer data and digital real estate to attract advertisers and unlock new revenue streams.

Media Networks (MNs) present a golden opportunity for organizations with strong first-party data, publishing assets (or both) to elevate the customer experience, deepen partner relationships, and transform their valuable data into high-margin, non-linear media dollars. 

Download offering brochure

A woman wearing a hoodie seated at a desk with multiple computer screens, holding a headset.

Complexity and volatility have become the norm in the energy and commodity markets, forcing supply and trading organizations to modernize business processes and create a secure, data-centric ecosystem that enables full-cycle value chain visibility, automation, and analytical capabilities.

Publicis Sapient (in partnership with Microsoft) offers an architectural framework to transform market uncertainty into opportunity in the multifaceted, multi-jurisdiction trading environment.

Download offering brochure

Two business professional collaborating on a computer screen, with a man seated and a woman leaning in and pointing at monitor.

Wealth management advisors are struggling under a data deluge, hindering their ability to generate insights for clients. Fragmented data systems and changing compliance rules complicate matters, leading to inefficient workflows and ultimately decreasing client satisfaction.

Publicis Sapient, in partnership with Microsoft’s technologies, offers a cutting-edge generative AI-powered solution. 

Download offering brochure

Two business professionals seated at a desk, reviewing content on tablet. The man is holding the tablet and a pen, while the woman is holding a pen and touching the tablet.

As cookie-based and targeting crumbles, brands across all industries are looking to monetize their customer data and digital real estate to attract advertisers and unlock new revenue streams.

Media Networks (MNs) present a golden opportunity for organizations with strong first-party data, publishing assets (or both) to elevate the customer experience, deepen partner relationships, and transform their valuable data into high-margin, non-linear media dollars. 

Download offering brochure

A woman wearing a hoodie seated at a desk with multiple computer screens, holding a headset.

Complexity and volatility have become the norm in the energy and commodity markets, forcing supply and trading organizations to modernize business processes and create a secure, data-centric ecosystem that enables full-cycle value chain visibility, automation, and analytical capabilities.

Publicis Sapient (in partnership with Microsoft) offers an architectural framework to transform market uncertainty into opportunity in the multifaceted, multi-jurisdiction trading environment.

Download offering brochure

Two business professional collaborating on a computer screen, with a man seated and a woman leaning in and pointing at monitor.

Wealth management advisors are struggling under a data deluge, hindering their ability to generate insights for clients. Fragmented data systems and changing compliance rules complicate matters, leading to inefficient workflows and ultimately decreasing client satisfaction.

Publicis Sapient, in partnership with Microsoft’s technologies, offers a cutting-edge generative AI-powered solution. 

Download offering brochure

Two business professionals seated at a desk, reviewing content on tablet. The man is holding the tablet and a pen, while the woman is holding a pen and touching the tablet.

Building your generative AI ecosystem with Microsoft Azure AI

Harnessing the full power of generative AI requires a strong and solid foundation. This means having a collaboration of key ecosystem partners with ethics at the core to ensure the responsible development of generative AI solutions. Our comprehensive approach focuses on the various components of the ecosystem.

Download our Microsoft Generative AI brochure to learn more

AskBodhi is our groundbreaking enterprise grade solution to deploy Generative AI at scale hosted on Microsoft Azure. AskBodhi addresses the challenges companies face deploying Generative AI at scale.

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Publicis Sapient & Microsoft Partnership Video

“Our global strategic alliance with Microsoft brings together leading-edge cloud technologies with specialist digital-first consulting services to help our clients thrive amid fast-changing market conditions. Our team of industry experts and consultants has significant experience across all industry verticals."

John Weston
John Weston , Senior Vice President, Global Microsoft Practice, Publicis Sapient

Featured Case Studies

Marriott Transforms Vacation Home Search with Generative AI

Marriott Transforms Vacation Home Search with Generative AI

Travelers describe their dream getaway, and the flexible search tool finds matching destinations and rentals.

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Chevron’s Supply Chain Cloud Transformation

Chevron’s Supply Chain Cloud Transformation

Chevron moved from a legacy data platform to a cloud-based solution enabling greater efficiency, profitability and agility.

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Entire Island Becomes a Smart Destination
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Entire Island Becomes a Smart Destination

Facial recognition allows guests to be contactless and connected across disparate customer attractions.

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Building a Cloud-First Future for EDW

Building a Cloud-First Future for EDW

We future-proofed the European DataWarehouse with a cloud-based digital transformation.

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AGTB Revolutionizes Trade Banking
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AGTB Revolutionizes Trade Banking

How AGTB became the world’s first fully digital trade finance bank in a matter of months. 

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Miral's Connected Traveler Experience
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Miral's Connected Traveler Experience

How Publicis Sapient developed a digital platform to transform guest experiences at Yas Island, powered by Azure.

View case study

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John Weston
John Weston
Senior Vice President, Global Microsoft Practice, Publicis Sapient

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