Skip to Main Content

2023 Guide to Next Now AvailableAccess our outlook

Choose a Regional Site


Fusion for Salesforce

Digital Business Transformation must occur from the inside out and across an entire organization. Publicis Sapient has developed an end-to-end and surface-to-core methodology to clearly map the critical aspects required.


Fusion bridges strategy, desired experiences, and technology to create a long term roadmap to maximize ROI on the Salesforce platform. Over this 8-12 week engagement, our team of experts and thought leaders will facilitate discovery sessions that start from a foundation of business objectives and evolve into tangible solutions.

  • Who it’s for:

    Clients with an understanding of what they are trying to accomplish as a business, but who need help determining how to maximize the use of Salesforce to help achieve those objectives. Maximize ROI of the platform.

    What it is:

    A full analysis of desired business outcomes, customer and employee journeys + experience mapping, service blueprints, POCs & recommendations. A prioritized set roadmap based on a cost benefit (time to value) approach.

  • Investment:

    Approx. 8-12-week duration inclusive of collaborative discovery session workshops, synthesis of findings and recommendation read-out.


    • CX/EX/ Journey documentation

    • Comprehensive Service Blueprints

    • Prioritized Roadmap

  • Our clients benefit from the Power of One, where Publicis Sapient intersects with other Publicis agencies, with Epsilon data underpinning it all. Publicis Sapient is proud to have more than 700 Salesforce specialists worldwide.
Danica Villanueva
Danica Villanueva
Salesforce Partner Marketing & Alliances Director - Publicis Sapient
Stephanie Love
Stephanie Love
Global Salesforce Partnership & Alliances Director

Related Reading