Today, putting customers first is the only way. Learning how to deliver world-class experiences through your employees—as well as building and automating one-to-one moments through data—is the clear path forward.
Digital trends guiding guest and employee experience
In a post-pandemic world, travel patterns, behaviors and expectations have all shifted. So what does that mean for Travel & Hospitality brands looking to enable their guests and employees? Ed Vanga, VP of product management for travel and hospitality, explains all in our latest episode of Next in Travel and Dining.
Want to learn more from Ed? Don’t miss our extended edit.
How Should Travel and Hospitality Brands Use Large Language Models?
How to Make Employee Experience a Differentiator
Why Personalization is the Future of Travel
How Smart Tourism Experiences Are Served by Technology
How Trending Technology Can Reduce Restaurant Employee Turnover
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Experience is often the number one differentiator for brands. It’s what makes guests (and employees) decide to stay or go.