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Coming Soon

The 2024 Digital Citizen Report

Register your interest by downloading our 2023 report.

Revealing Australia’s Demand for Digital Services

Understanding how citizen expectations are evolving

Our Digital Citizen Report involved one of Australia’s largest private surveys on digital government services. This page reveals our findings and explores the opportunities for digital transformation based on citizen responses and the issues that matter to them.


Mockup of the 2023 Digital Citizen Report

2023 Digital Citizen Report
Exploring emerging themes and trends around digital government services

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Want to know more about the data?

Book a deep dive session with our experts to receive exclusive custom views of the report data.

Mockup of the 2022 Digital Citizen Report

2022 Digital Citizen Report is still available for download
See how trends and themes are changing from last year.

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New insights will be released throughout the year, with a fresh survey conducted on an annual basis.