Modern banking is changing. Customers expect digital banking experiences that match the convenience and ease-of-use offered in other market sectors and other countries. And with challenger brands entering the market with innovative new services and products, incumbent banks need to harness the power of their data to build better customer experiences or risk getting left behind.
Digital-First Banking for the Modern Age
Delivering data-driven banking experiences to new and growing markets
"Three out of four people in Southeast Asia have insufficient access to financial services, institutions that develop accessible digital offerings quickly will have a significant advantage."
We're working with companies across Asia and Australia to deliver customer- focused banking experiences, rethink operating models, redesign architectures and prepare organizations for a digital-first future.
Bangkok Bank Drives Digital Transformation
Following a recent upsurge in new fintech companies, Thailand’s banks have been investing heavily in digital to stay competitive. Joy Macknight of The Banker speaks to Ian Gillard, Senor Executive Vice President of Bangkok Bank, about how the bank is responding to these challenges and accelerating its digital transformation.
“Publicis Sapient was the right choice. They bring expertise and insights from banking customers and from other industries which lead in the use of digital technologies.”
Services at Publicis Sapient
We combine strategic thinking with a proven and repeatable approach to digital transformation
Strategy & Consulting
Fusing business strategy with experience and engineering to accelerate growth and effectiveness
Customer Experience & Design
Impactful brands, products and services used by millions of people every day
Technology & Engineering
Build platforms that create new opportunities and accelerate business value
Identify the best what, when, where and how for your audience
Data & Artificial Intelligence
Intelligence that drives value for your business
Transform how you create new, customer- centric digital products
Next Starts Now