Sapient Bodhi
Builds and runs enterprise-ready AI agents with the orchestration, context and governance required to scale across real business workflows.
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Sapient Slingshot Wins AI Excellence Award.
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Sapient Bodhi Ranked Globally for Deep Research.
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Meet Sapient Sustain. Context-aware AI for complex IT operations.
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Accelerating Innovation with Salesforce
Empowering organizations worldwide
6
<p>certified technical architects</p>
9
<p>advisory board positions</p>
15
+
<p>years of digital transformation</p>
How we help businesses thrive with Salesforce
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Agentforce
Agentforce extends your team’s capabilities, enabling them to focus on higher-value work. The platform delivers proactive, personalized support across every interaction, powered by real-time data and intelligent automation. Discover how Publicis Sapient + Agentforce drives smarter customer engagement with five specialized solutions:
Customer Engagement
Publicis Sapient and Salesforce help brands elevate customer engagement through digital identity, real-time personalization and loyalty solutions.
Powered by Salesforce Data Cloud, our cross-cloud approach breaks down silos to deliver unified, scalable personalization across every touchpoint, turning customers into long-term advocates.
Our Unified Audience Accelerator (PS360) enables secure data collaboration, helping businesses match and analyze datasets, uncover deeper audience insights and unlock new revenue opportunities, without sharing underlying data.
Explore our customer engagement approach
Learn more about unified audience accelerator
Digital Commerce
Publicis Sapient and Salesforce deliver cutting-edge digital commerce solutions that boost revenue, enhance profitability and maximize rapid ROI while delivering personalized experiences that delight customers.
With deep expertise in headless and composable architecture, AI, data and social commerce, we help businesses stay agile and future-ready in a rapidly evolving market.
Experience Transformation
Publicis Sapient and Salesforce help organizations define and scale digital experience strategies that deliver measurable business impact.
Our offering combines experience design, journey orchestration, omnichannel engagement and AI-powered conversational experiences to transform how brands connect with customers and employees.
Explore our experience transformation approach
Download our experience design brochure
Download our conversational experiences brochure
The Value Alignment Lab
Schedule a collaborative workshop with our experts to align your Salesforce strategy to business goals. Together, we’ll identify priorities, address challenges and define a clear, actionable roadmap for near-term impact.
The Value Alignment Lab
Schedule a collaborative workshop with our experts to align your Salesforce strategy to business goals. Together, we’ll identify priorities, address challenges and define a clear, actionable roadmap for near-term impact.
What our customers are saying
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Publicis Sapient is an early driver of Agentforce adoption, which is already live for a handful of key clients, and it combines this with its direct-to-consumer relationships and expertise to drive enhanced customer experiences.
"— Sam Duncan
Practice Leader at HFS Research
Customer Story
How Stride Digitally Transformed Its Services
Delivering efficiency and improving client care with Salesforce Health Cloud Solution.
15,000
+
<p>hours per year freed from admin to patient care</p>
3
<p>legacy systems replaced with a single platform</p>
400
<p>clinicians supported</p>
How Stride Digitally Transformed Its Services
Customer Story
Aldar Education Digitizes the Student & Parent Experience
Creating a seamless, connected education journey with Salesforce.
70
%
<p>time reduction in the enrolment process</p>
90
%
<p>free collected online</p>
21
K+
<p>leads managed on a unified platform</p>
Aldar Education Digitizes the Student & Parent Experience
Our latest thinking
Fresh perspectives on how teams can build, run and scale with AI.
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Article Maximize Your MuleSoft Integration Today June 27, 2025
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Article Unlock Customer Insights in a Privacy-First World May 20, 2025
Mastering Agentforce - what, how, and the value of agentic Al
Access our full on-demand webinar.
AI platforms that deliver results
Sapient Slingshot
Modernizes legacy systems by turning existing code into verified specifications and generating modern software with full traceability.
Sapient Sustain
Keeps enterprise technology running, improving and resilient to prevent issues, reduce cost and increase operational efficiency.
Meet our Salesforce leader
Jason English
SVP, Global Salesforce Practice Leader