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GCCs are changing

Gone are the days when GCCs were merely cost and capacity centers. Today, they’re central to how businesses run.

GCCs are taking on more responsibility, moving from service delivery to product ownership, and using AI to scale work in smarter ways.

Whether you’re setting up a new GCC, growing an existing one or rethinking how it operates, we help you build a model that fits your business and scales with it across engineering, product, data, experience and operations.

2,558

Predicted number of GCCs in India by 2029

4.02M

Predicted GCC headcount in India by 2029

A GCC partnership that evolves with you

We support you at every stage of your GCC journey, from early planning through to long-term transformation.

Assess and design

Assess and design

Define the right model, identify value and create a roadmap to impact.

Set up

Set up

Put the right leadership, talent and foundations in place for early success.

Operate and scale

Operate and scale

Grow capabilities while improving quality, speed and consistency.

Transform

Transform

Move from delivery to ownership with continuous modernization and AI.

Our AI platforms help GCCs deliver more

Accelerate engineering at GCC scale with Slingshot

Slingshot speeds up application modernization and new builds by automating the software development lifecycle. It helps distributed teams work faster and more efficiently, so your GCC can deliver more without simply adding headcount.

Scale AI-driven decisions across your GCC with Bodhi

Bodhi brings AI into everyday workflows and decisions in a way that’s practical and governed. It helps your GCC move beyond isolated pilots to become a system that learns, adapts and improves over time.

Build resilient GCC operations with Sustain

Sustain supports governance, compliance and risk management while keeping operations transparent and auditable. It helps your GCC grow with the right level of control, especially in complex or regulated environments.

How GCCs are becoming a transformative play

How GCCs are becoming a transformative play

Customer Story

Scaling Innovation Through a Global Retail GCC

A leading global grocery retailer partnered with Publicis Sapient to evolve its GCC from staff augmentation into a co-creation engine across engineering, product and data, supporting key initiatives like loyalty, supply chain and colleague transformation.

220 +

<p>team members at peak</p>

global-retail-gcc
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Customer Story

Strengthening Operations with a Food & Agriculture GCC

A multinational food and agriculture company partnered with Publicis Sapient to build and scale a GCC that delivers data products and complex trading systems, improving operational efficiency and supporting global decision-making.

100 +

<p>team members scaling delivery</p>

food-and-agriculture-gcc
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Customer Story

Transforming Digital Operations with a Telecom GCC

One of the world’s largest telecommunications companies partnered with Publicis Sapient to build and scale a GCC supporting technology, product and customer experience, driving large-scale digital transformation across its business.

500 +

<p>professionals across the GCC</p>

70 +

<p>CX experts</p>

30 +

<p>product managers supporting innovation</p>

telecom-gcc
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Meet our GCC leader

Sanjay Menon

EVP, Managing Director, India

View Sanjay Menon's LinkedIn Profile

Learn how our platforms actually work in an enterprise

  • Experience how Bodhi, Slingshot or Sustain run against real workflows
  • Focus the demo on the problem you’re trying to solve
  • Identify the fastest paths to impact for your use case
75%

faster modernization
50%

cost savings

Trusted by leading organizations in every industry.

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