This is the reality Publicis Sapient can help you create. For over 30 years, we’ve been partnering with Fortune 500 companies around the globe to develop the capabilities they need to evolve, building them right into their business. It’s what we’re good at. And we’ll make your business good at it, too.
We help businesses become ever-relevant to their customers. Here’s how we do it.
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Elevate Customer Experience
Define and create experiences to spark passion, increase loyalty and sales—all in service of our client’s customer.
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Modernize organizations
Enhance and evolve organizations with the right partners, platforms and structure to be ready for future opportunities.
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Unlock value through tech and data
Connect and enrich data to make it more actionable, generate new revenue streams and identify new transformation opportunities.
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Together, these pillars create an organization that’s able to continuously adapt. So when your business does need to evolve, you can do it at speed and at scale.
Digital business transformation is a holistic approach to changing the way an organization thinks, organizes, operates and behaves.
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Our Capabilities:
Customer Experience & Design
Data & AI
Innovation & Digital Product Management
Marketing Platforms
Strategy & Consulting
Technology & Engineering
Industries we work with:
Consumer Products
Energy & Commodities
Financial Services
Health
Public Sector
Retail
Telco, Media & High Tech
Transportation & Mobility
Travel & Hospitality
Now to Next
Decoding the digital DNA of some of the world's leading brands.
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Episode 1
How Three of the World's Biggest Brands Set New Standards for the Customer Experience
Meet leaders from three powerhouse companies: Marriott International, UPS and Verizon. These companies span a variety of industries, but they have one thing in common: they’re customer obsessed—and anticipating customer needs is the secret to thriving in a digital world.
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Episode 2
UPS: What is the best digital experience?
UPS knew that transforming their digital footprint would be critical to building better relationships with customers and furthering their mission. Learn how UPS is modernizing their business to meet customer needs while holding fast to the magic of company tradition.
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Episode 3
Marriott International: Where Can CX Take You?
Marriott International is the largest hotel group in the world, but when customer demand for homesharing apps began to skyrocket, they knew they needed to transform. Learn how Marriott is elevating the customer experience to further their mission of helping people see the world.

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Learn about the work we’ve done
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Case Study
How Nationwide Increased Resiliency and Availability of Digital Services
Learn about our development of the fast, secure and scalable digital foundation, The Speed Layer. It stores and structures data so that sophisticated systems can be connected easily.
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Case Study
How Pilot Accelerated Growth by Reimagining the Customer Journey
Focusing on customer-centricity and the moments that matter have reshaped Pilot’s relationship with the millions of drivers who use its services every day.
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Case Study
How One of the World’s Top Retailers Built an International Grocery Enterprise
In partnership with Publicis Sapient, one retailer innovated its e-commerce and supply chain operations to establish itself as a leading global grocer.
Our great partnerships uncover opportunities and foster new ideas
Awards & Accolades
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The Consulting Report's
Top 50 Consulting Firms 2022IDC MarketScape Leader for Adobe Experience Cloud Professional Services 2022
Gartner Magic Quadrant Leader for CRM and Customer Experience Implementation Services 2021
Our Latest

Publicis Sapient brings SPEED philosophy to digital business transformation
Unlocking new sources of value through digital innovation: a new report and videocast by groundbreaking analyst firm, HFS.