Highlighted features
Protect sales performance and accelerate retail IT issue resolution.
Enhanced sales performance visibility
Unified sales and operational context
Intelligent root cause analysis
Governed remediation with AI agents
FAQs
What types of anomalies can Sustain detect?
Sustain continuously analyzes business and operational signals from connected systems to identify activity outside expected thresholds. This demo focuses on an abnormal change in sales trends, but Sustain can support broader retail IT operations based on the data sources, thresholds and workflows configured for the organization.
How does Sustain troubleshoot anomalies?
Once an anomaly is detected, Sustain consolidates related events into a single incident and connects relevant sales data, logs, and operational signals to determine likely root causes and surface appropriate remediation steps.
Can AI resolve issues autonomously?
Yes. Sustain can trigger AI agents to execute remediation workflows, monitor progress, validate successful recovery and confirm return to a healthy operational state.
Can agent workflows be customized?
Yes. Teams can start with recommended prebuilt workflows and adapt steps and agents to their business requirements.
Does Sustain help IT operations teams investigate incidents?
Yes. Sustain automatically creates incident tickets with rich operational context and suggestions for agent resolution. A conversational AI chat also helps teams retrieve troubleshooting guidance and enterprise knowledge, enabling them to investigate and resolve issues more efficiently.
Who is this solution designed for?
Sustain is designed for retailers with high transaction volumes and complex IT environments, where an unexpected change in sales can affect revenue, customer experience, and business continuity. While this demo focuses on retailers, the platform supports endpoint operations across multiple industries.