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Highlighted features

Monitor endpoint health and resolve retail IT store issues autonomously.

Learn more about Sustain

Real-time store readiness

<p>Monitor<b> </b>every store and endpoint from a single dashboard<b>. </b>Quickly assess store readiness, identify affected locations and drill into endpoint health in real time.</p> <p>&nbsp;</p>

Intelligent root cause analysis

<p>Correlate operational IT data and historical incidents to identify the affected device and determine the root cause.</p> <p>&nbsp;</p>

AI-powered issue detection

<p>Continuously analyze endpoint health and automatically generate incidents with the <a href="/content/ps-redesign/us/en/platforms/enterprise-context-graph.html">operational context</a> needed to understand the issue, recommend the appropriate remediation and eliminate manual investigation.</p>

Autonomous remediation with AI agents

<p>Launch pre-built AI agents that can orchestrate remediation from detection through to resolution, with minimal human intervention.</p>

FAQs

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What types of endpoint issues can Sustain detect?

Sustain continuously monitors endpoint health to identify a wide range of operational issues, including performance degradation, software problems, configuration changes, connectivity issues, missing updates, policy violations and other conditions that could impact business operations. The demo illustrates this with a software update compliance issue, but the platform supports broader retail store IT operations monitoring.

How does Sustain troubleshoot endpoint problems?

Sustain correlates operational data across dashboards, incidents, endpoint telemetry and historical resolutions to identify the affected endpoint, determine likely root causes and recommend or initiate the appropriate remediation workflow.

Can AI resolve issues autonomously?

Yes. Sustain can trigger AI agents that execute remediation workflows, monitor progress, validate successful recovery and confirm return to a healthy operational state.

Does Sustain help IT operations teams investigate incidents?

Yes. Sustain automatically creates incident tickets with rich operational context and suggestions for agent resolution. A conversational AI chat also helps retrieve troubleshooting guidance and enterprise knowledge, enabling teams to investigate and resolve issues more efficiently. 

Who is this solution designed for?

Sustain is designed for enterprises operating large fleets of distributed endpoint devices, where endpoint reliability directly affects employee productivity, customer experience and business continuity. While this demo focuses on retail stores, the platform supports endpoint operations across many industries.

Learn how our platforms actually work in an enterprise

  • Experience how Slingshot, Bodhi or Sustain run against real workflows
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75%

faster modernization
50%

cost savings

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