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Transportation & Mobility
Where will digital take people next?
While success in the early part of the decade was shaped by organizations’ agility in response to the pandemic, 2023 and beyond will bring the emergence of industry-defining customer experience and data strategy innovations.
From connected vehicles, enhanced digital shopping and the proliferation of EV technology, to new data-driven business models, multi-brand ecosystems and more, find out what’s next for the Transportation & Mobility industry.
Leading Trends, Insights & Predictions
Explore data-informed perspectives on today’s most relevant Automotive innovations.
The Top 5 Trends Shaping Transportation & Mobility in 2023
The Future of the Automotive Dealer Experience
Why Automakers Must Think Like Tech Companies
Why Customer Experience is the Key to Automotive Success
Our Solutions
Solution
Digital Marketing Assessment
The digital marketing operating system assessment measures an automaker’s digital maturity and develops a prioritized roadmap to transform customer engagement. Learn more about this unique Publicis Sapient solution here.
Solution
Our Customer Data Platform (CDP) Quickstart Approach
CDP Quickstart accelerates an organization’s digital business transformation. As part of Publicis Sapient’s commitment to customer-centricity, these components are offered free of charge for Publicis Groupe customers.
Solution
Engineering Transformation
Engineering Transformation is a holistic program that modernizes information technology (IT).
Solution
Experience Transformation
Transform the way your brand and your customers interact with exceptional customer, employee and partner experience-centered offerings and services.
Learn More About the Future of Transportation
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Article
Tech & CX Innovation in the U.S. Auto Industry
Our American automotive industry report focuses on consumer attitudes, buyer behavior and the future of cars.
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Article
From Automaker to Ecosystem Driver: 4 Stages To Orchestrate a Digital Mobility Ecosystem
To develop, deploy and evolve an ecosystem of digital and mobility offerings, there are four stages automakers must go through.
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Article + eBook
How Will The Post-Hype Metaverse Change Motoring?
Find out what impact the metaverse and other emerging VR and AR technologies are already having on the Automotive industry.
Get More Details
As new digital tech and strategies continue to transform the Automotive customer experience, we’ll continue to transform this page. Want to receive email updates with the latest additions?
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Let’s talk about how we can help you add genuine business value and enhance your customer journey with digital transformation.
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