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BT Pension Scheme Management

Building a Brighter Future for BTPSM

We helped the U.K.’s largest private pension fund to improve the management of its assets and reduce operational risk.

The BT Pension Scheme is the U.K.’s largest company pension fund, with more than 280,000 members and £57bn in assets.

To improve effectiveness and investment outcomes for its members, we built BT Pension Scheme Management (BTPSM) a cloud-native technology platform to reduce operational risk, improve investment management information and provide growth potential.

Client

BT Pension Scheme Management

Services
Strategy & Consulting
Customer Experience & Design
Technology & Engineering
Product Management
Industry
Financial Services
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The Imperative for Change

BTPSM needed to modernize its legacy technology platform, while the Investment Management (IM) team was reliant on a suite of Excel-based solutions which was nearing its limits.

To improve efficiency and reduce risk, BTPSM needed greater connectedness.

The Transformative Solution

We worked with BTPSM to analyze their business from a customer perspective and defined a new digital architecture to improve user experience, reduce operational risk and provide better investment management tools, while simultaneously creating a scalable platform to meet the evolving needs of their stakeholders.

We designed a new, scalable platform for BTPSM centered around a tailor-made investment management solution. The system features the latest in risk calculation and liability modelling technologies and is hosted on a secure Azure Cloud foundation.

Key Benefits

  • On-demand self-service dashboards with consolidated and accurate data

  • Model workbench to add new analytics quickly, supporting real-time liability modelling

  • Risk metrics available on demand

  • Lead times for liability valuations reduced from months to days

  • Reduced operational risk through removal of multiple EUCs

“The new platform has changed the way we manage data, enabling us to focus on more value-added research and analyses. We’re now able to rapidly source data from our administration platform and quickly model it in our investment platform.”

Kevin Samborn
Kevin Samborn , Chief Technology Officer, BTPSM

The Business Impact

BTPSM and Publicis Sapient have set a new standard for technological integration within an emotive industry which thrives on good customer service.

The new IM platform will speed up risk and valuation calculations, laying the foundation for effective liability modelling and allowing the business to match its investment strategy more accurately to its expected cashflow and deliver better outcomes for its members.

BTPSM now has a market-leading solution which allows it to be nimble in an ever-changing market, while reducing operational risks and overall costs.

Mark White
Mark White
Senior Director of Agile Program Management at Publicis Sapient

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