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Agentic Retail Network

Forge the path toward powering your agentic retail enterprise.

Boost productivity. Enhance efficiency. Drive innovation.

Fragmented automation, legacy systems, and a tangle of disconnected pilots can stand in the way of authentic growth and operational resilience. Turn complexity into coordinated, adaptive action – powered by a decentralized, human-in-the-loop (HitL) network of collaborative AI agents.

What’s an Agentic Retail Network (ARN)?

Establishing a behavior-loop between agents and humans is crucial for optimizing processes, enabling self-sufficiency and promoting intelligent collaboration that fosters a truly agentic enterprise. Our network of composable agents powered by Bodhi can:

  • Sense

    Ingest real-time conditions from sensors, systems, customer interactions and agents within the network.

  • Think

    Use reasoning engines and past memory to determine optimal actions​ and next steps.

  • Act

    Take action via system APIs, physical outputs, or task initiation​.

  • Learn

    Learn from outcomes, interactions, and feedback from either humans or agents.

Why ARN? Why now?

Single-point AI tools patch over pain but rarely move the needle. Retailers need more than another conceptual roadmap. ARN is an enterprise solution built for retailers who want measurable outcomes: optimized supply chains, seamless customer journeys, and real financial impact, all delivered with strong governance and transparent metrics. 

Leverage Publicis Sapient’s blend of technical maturity and deep retail expertise. Every deployment is underpinned by transparent KPIs, with executive visibility at every turn. 

Bring together siloed data and processes into coordinated, adaptive retail operations across your entire enterprise—no more patchwork automation. 

Build on top of your existing architecture. Plug into best-of-breed capabilities. Deploy use cases through the partners you trust. 

Instill confidence and trust in agentic enabled processes to establish organizational readiness from a culture and strategy standpoint.

Leverage Publicis Sapient’s blend of technical maturity and deep retail expertise. Every deployment is underpinned by transparent KPIs, with executive visibility at every turn. 

Bring together siloed data and processes into coordinated, adaptive retail operations across your entire enterprise—no more patchwork automation. 

Build on top of your existing architecture. Plug into best-of-breed capabilities. Deploy use cases through the partners you trust. 

Instill confidence and trust in agentic enabled processes to establish organizational readiness from a culture and strategy standpoint.

Embrace the Future with Agentic Transformation

Leading organizations are no longer content with fragmented automation or isolated proofs of concept. Agentic retail requires that organizations achieve a certain level of AI maturity, but few make it past the point of implementing algorithmic enablement in the AI maturity curve.   

 

Elevate your organization to new heights through seamless human-AI collaboration by aligning your team with intelligent systems and cultivating trust in AI outputs to foster new habits that drive continuous synergy. Empower operational autonomy by minimizing manual interventions, which enables agents to make critical decisions independently and leverage intelligent automation for enhanced productivity. Optimize your systems and data to ensure agents have real-time access to trusted information, facilitating impactful decision-making and driving success. Begin your journey of transformation today. 

 

Let us help you take the leap toward building an agentic AI enterprise.

The AI Maturity Curve

An organization's AI maturity signifies its success in boosting productivity, enhancing customer experiences, developing innovative strategies, nurturing a skilled workforce, and promoting ethical AI solutions. Where does your organization fall on the curve?

  1. Digital Foundations: Manual, siloed systems: low analytics; no AI
  2. Algorithmic Enablement: Scalable data backbone, predictive models, early automation; still human- in-loop
  3. Integrated Intelligence: Coordinated AI across functions; real-time insights;
AI-driven recommendations
  4. Agentic Retail Operations: Function-specific agents act autonomously; proactive decisions; event-driven operations
  5. Autonomous Retail Enterprise: Fully orchestrated agents across enterprise; self-learning; minimal human input beyond oversight

What's New: News & Related Content

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Connect with our expert

  • Sudip Mazumder

    Industry Lead, Retail North America

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