As technologies evolve, so must the skills of the teams that build with them. A culture of learning isn’t a luxury—it’s a necessity.
Creating a culture of ongoing learning
Totlani emphasized the importance of structured support and creating opportunities for growth.
“We announced certification drives in our company town halls, and then we leave people with interesting sound bites like, ‘Did you know Google has come up with agent space, which can do agentic AI with little to no code?’” He explained that these teasers often peak engineers’ interest and promotes more certification signups.
He also described how learning goals are integrated into yearly planning on his team. “[As part of our KPIs], we make sure everyone completes at least one certification every year.”
However, Barzilli emphasized the practical limitations of this for engineers everywhere, saying, “It’s pretty rare that you could say, ‘I’m going to keep my project work going, but I’m going to spend the next two to three months learning something new.”
But continuous, internal learning can take many forms:
- Time-blocking for growth: Setting aside dedicated time for learning and experimentation (if possible)
- Internal knowledge-sharing: Encouraging peer-led “lunch and learns” or mentoring programs
- Budgeting for external development: Supporting courses, conferences or certifications
- Cross-functional exposure: Rotating engineers across teams to broaden skill sets and perspectives
Totlani summed it up: “The ability to learn quickly is becoming a stronger predictor of engineering success than what someone already knows.”
What this means for leaders: Build learning into business rhythms. Don’t wait for the perfect moment—make development part of the day-to-day.
Knowing when to upskill vs. when to hire
Of course, upskilling alone won’t solve every challenge. Sometimes, organizations need to bring in new expertise—particularly for highly specialized roles or to infuse teams with fresh thinking.
Barzilli recommended a blended approach, stating, “Companies must balance upskilling with hiring new talent to meet changing business needs without losing team cohesion.” Totlani added that in many cases, retraining internal talent is preferable to replacing it outright—especially when institutional knowledge and team dynamics are at stake.
The key is being deliberate. Leaders should assess which skills can realistically be developed in-house and which requires external recruitment. This balance helps teams evolve while maintaining continuity and culture.
Pooja Dabas, Manager of Talent Acquisition at Publicis Sapient, offered an interesting alternative at the hiring stage that blends upskilling and hiring. “We should have more training platforms where we can internally train the right kind of talent,” she said. Dabas explained how difficult it is to hire someone who is an exact match for job descriptions. “But if we have those kind of heavy training modules in place upon hiring, it would help us a lot in the long-term in creating the best candidate.”
What this means for leaders: Take a hybrid approach—train where possible, hire where necessary. This balance protects culture while evolving capabilities.