The Imperative for Change
Complex medical processes, disconnected technology systems, and rigorous data protection laws all presented challenges. Limited public funds and a nine-month timeframe added to the complications. But, by using a hybrid Agile approach, the team delivered a comprehensive, flexible MVP known as the WKE Patient Portal.
By collaborating with C-level stakeholders at the hospital, Publicis Sapient uncovered and outlined exhaustive requirements to ensure that both the needs of the patients and professional users were fully supported.