The Imperative for Change
Complex medical processes, disconnected technology systems, and rigorous data protection laws all presented challenges. Limited public funds, and a nine-month timeframe added to the complications. Using a hybrid Agile approach the team delivered a comprehensive, flexible MVP, known as the WKE Patient Portal.
By collaborating with C-level stakeholders, at the hospital, Publicis Sapient outlined exhaustive requirements to ensure that patients’ and professional users’ needs were fully supported.