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Modernizing Healthcare Systems to Improve Patient Care

Greater operational efficiency and better health outcomes driven by AI.

Healthcare organizations are working to improve patient outcomes, reduce operational costs and keep pace with rising consumer expectations; but outdated systems, fragmented electronic medical record (EMR) environments and growing compliance requirements are holding them back.
 

Healthcare can’t move forward on yesterday’s tech. We help brave leaders break free from legacy systems with AI-enabled modernization that’s fast, compliant and built around people, not processes. Powered by Sapient Slingshot, we cut through complexity so you can focus on improving lives, not managing technical debt.

What’s holding healthcare back?

Constantly shifting regulations drive up compliance costs. Manual processes increase the chance of costly errors, like HIPAA violations that can lead to fines or billing and reporting mistakes.

Most providers rely on multiple EMRs that don’t talk to each other. These disconnected EMRs create silos and duplication, leaving providers with incomplete patient records. The result? Wasted clinician time, redundant tests and higher risk of errors in diagnosis or treatment.

Maintaining outdated infrastructure consumes the majority of IT budgets, leaving little room for investment in innovation or new patient services.

Patients now expect seamless, digital-first experiences. Legacy systems make it difficult to deliver online scheduling, transparent billing or personalized health insights, causing frustration and higher call center costs.

Constantly shifting regulations drive up compliance costs. Manual processes increase the chance of costly errors, like HIPAA violations that can lead to fines or billing and reporting mistakes.

Most providers rely on multiple EMRs that don’t talk to each other. These disconnected EMRs create silos and duplication, leaving providers with incomplete patient records. The result? Wasted clinician time, redundant tests and higher risk of errors in diagnosis or treatment.

Maintaining outdated infrastructure consumes the majority of IT budgets, leaving little room for investment in innovation or new patient services.

Patients now expect seamless, digital-first experiences. Legacy systems make it difficult to deliver online scheduling, transparent billing or personalized health insights, causing frustration and higher call center costs.

Modernization solutions for healthcare

Deliver the modern care patients deserve

Kickstart your modernization with a pilot or proof of concept

Meet with our experts to discuss your specific business needs and identify the right starting point. Together, we’ll design a focused pilot or proof of concept that demonstrates real value and sets the stage for scalable transformation.

Schedule a kickoff call

Client showcase: US healthcare company

The challenge

A leading U.S. healthcare company relied on decades-old COBOL systems for processing claims running on mainframe. As digital experiences continued to expand, the applications remained rigid, costly to maintain and quickly became a fragile bottleneck in the claims process (slowing every attempt at modernization.) After multiple years of effort, only around 10% of the systems had been updated, leaving critical claims processing stuck in legacy gridlock and limiting future innovation to the patient experience.

The solution


To achieve a faster and more reliable claims process, Publicis Sapient deployed Sapient Slingshot our AI-powered software development platform, to accelerate modernization of the outdated platform. Slingshot transformed legacy COBOL code into clean, maintainable Java and React, auto-generated functional specs and test cases and enabled cloud-native deployment. Human-in-the-loop validation ensured quality, compliance and reduced risk at every stage.

The outcomes

The AI platform behind faster healthcare

Sapient Slingshot, our AI-powered modernization platform, helps healthcare leaders cut technical debt, streamline compliance and deliver better patient care faster. Visit the hub to learn more and explore how Slingshot accelerates transformation across industries.

Visit the Slingshot hub