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Publicis Sapient and Amazon Web Services

AI-Powered Personalization at Scale: A Hybrid Architecture That Delivers

Publicis Sapient and Amazon Web Services Publicis Sapient and Amazon Web Services
Publicis Sapient and Amazon Web Services Publicis Sapient and Amazon Web Services

Marketing leaders are under pressure to deliver campaigns that are faster, more personalized, and fully compliant across every channel. Traditional creative processes are slow and disconnected, often requiring weeks to generate, review and adapt content. Meanwhile, consumer expectations for real-time relevance continue to rise.

The result? Fragmented workflows that slow teams down, introduce errors and increase compliance risks. Marketers spend more time managing processes than shaping strategy.

This pressure is not unique; it reflects a larger industry transformation.

This solution breaks the cost-scale-quality trilemma in personalized content generation, delivering 7.78M unique patterns with 99.7% reliability, 3-7 second latency, and 750x cost reduction versus traditional generative AI approaches.

The business challenge

Digital platforms require unique, personalized visual content for millions of users. Traditional approaches force an impossible choice:

 

  • Manual design – High quality, zero scale, prohibitive cost
  • Templates – Scalable but lacks uniqueness, poor engagement
  • Pure generative AI – High latency, unpredictable output, unsustainable costs at scale
  •  

    The gap: No solution delivers quality, scale, and cost-effectiveness simultaneously.

    The solution: AI for decisions, code for execution

    Our hybrid architecture fundamentally reframes how generative AI is deployed—using it as a decision engine, not a renderer.

    AWS architecture

    • Acts as “creative director”

    • Analyzes user ID and selects optimal design parameters

    • Returns simple JSON configuration in 1.2 seconds

    • Handles only 32% of processing time, minimizing expensive LLM usage
    • Acts as “technical artist”

    • Executes deterministic SVG composition and rendering

    • Processes 68% of workload using low-cost serverless compute

    • Ensures 100% consistency through cryptographic hashing (SHA256)
    • Stores 97 SVG shapes and 40 color palettes as creative building blocks

    • Hosts generated patterns as immutable, cacheable assets

    • Enables instant global delivery via public HTTPS URLs
    • Provides secure RESTful endpoint

    • Routes requests and manages authentication
    • Acts as “creative director”

    • Analyzes user ID and selects optimal design parameters

    • Returns simple JSON configuration in 1.2 seconds

    • Handles only 32% of processing time, minimizing expensive LLM usage
    • Acts as “technical artist”

    • Executes deterministic SVG composition and rendering

    • Processes 68% of workload using low-cost serverless compute

    • Ensures 100% consistency through cryptographic hashing (SHA256)
    • Stores 97 SVG shapes and 40 color palettes as creative building blocks

    • Hosts generated patterns as immutable, cacheable assets

    • Enables instant global delivery via public HTTPS URLs
    • Provides secure RESTful endpoint

    • Routes requests and manages authentication

    Key innovation: Stateless architecture

    Zero database dependency. Consistency is achieved cryptographically—the same user ID always produces the same pattern through deterministic hashing, enabling unlimited horizontal scaling.

    AWS Bedrock Pattern Generator - Production Architecture

    Serverless, Scalable, Pattern Generation with Amazon Nova Pro

    Solution Architecture Diagram

    Figure 01: The architecture flow: User request → API Gateway → Lambda function (orchestrating AI configuration via Amazon Bedrock and SVG composition) → S3 storage for pattern library and final output.

    Solution Architecture Diagram
    Solution Architecture Diagram

    Figure 02: Visual representation of the complete serverless pipeline showing the integration between API Gateway, Lambda, Bedrock, and S3 services.

    Solution Architecture Diagram

    Business impact

    Performance metrics

    • 7.78M unique pattern combinations (expandable to 31.1M)
    • 99.7% success rate in production
    • 3-7 seconds end-to-end generation time
    • 100% deterministic output for stable user identity

    Cost efficiency

    • 500x token efficiency – Uses ~100 input, ~20 output tokens per request
    • 750x cheaper than full generative AI rendering
    • Zero infrastructure overhead – Fully serverless, pay-per-use model
    • No database costs – Stateless architecture eliminates persistence layer

    Scalability

    • Auto-scales from 0 to thousands of concurrent requests
    • No server provisioning or management required
    • Global reach ready – Adding CloudFront CDN reduces subsequent requests to milliseconds

    Competitive advantages

    Technical differentiation:

    • Hybrid AI/deterministic model is 30-40% faster than alternative LLMs
    • Serverless architecture eliminates capacity planning and infrastructure risk
    • Native AWS integration ensures compliance, security, and reduced latency

    Business differentiation:

    • Enables enterprise-scale personalization without enterprise-scale budgets
    • Predictable, consumption-based pricing model
    • Production-ready reliability from day one

    Implementation & ROI

    Time to value: Fully serverless deployment—production-ready in weeks, not months

    Total cost of ownership:

    • No upfront infrastructure investment
    • No database licensing or management overhead
    • Minimal operational burden (Lambda, S3, and Bedrock are fully managed)
    • Linear cost scaling tied directly to user growth

    Risk mitigation:

    • Proven 99.7% reliability in production testing
    • Deterministic output eliminates AI unpredictability
    • AWS-native security and compliance frameworks

    Strategic roadmap

    Immediate enhancement (planned):

    • CloudFront CDN integration – 60-80% global latency reduction, transforming first-request (3.7s) to edge-cached instant delivery for all subsequent requests worldwide

    Future evolution:

    • Multi-model ensemble (Nova Pro + Claude) for specialized reasoning tasks
    • User-guided personalization (e.g., “I prefer blue, complex patterns”)
    • Extended design space (targeting 100M+ unique combinations)

    Decision framework: when to deploy this architecture

    Ideal use cases:

    • High-volume user bases requiring unique visual identities
    • E-commerce personalization (avatars, banners, product recommendations)
    • Social platforms with millions of concurrent users
    • Any application where template-based personalization falls short

    Success criteria:

    • Need for deterministic, consistent output per user
    • Cost sensitivity to generative AI at scale
    • Requirement for sub-5-second latency with high reliability
    • Preference for serverless, auto-scaling infrastructure

    Conclusion

    This hybrid architecture demonstrates a repeatable pattern for AI-powered personalization: use AI for high-value creative decisions, use deterministic code for reliable execution. The result is a production-grade system that delivers creative quality, enterprise scale, and startup-level cost efficiency.

    Core AWS services:

    • Amazon Bedrock (AI orchestration) - AWS Lambda (serverless compute)
    • Amazon S3 (scalable storage)
    • Amazon API Gateway (API management)

    This architecture is deployable today. For organizations facing the personalization-at-scale challenge, this solution eliminates the trade-offs and delivers measurable business impact from day one.

    We’d like to thank the below for their expertise and contributions: 

    Prashanth Karnam,
    Senior Manager Technology  |  LinkedIn

    Maram Al Quran,
    Senior Associate Technology  |  LinkedIn

    Mohammad Al Rawashdah,
    Experience Engineer  |  LinkedIn

    Ricardo Condetti,
    Design Lead  |  LinkedIn

    Ayman Salama,
    Senior Partner Solutions Architect, Amazon Web Services | LinkedIn

    Amazon Web Services Partner Premier Tier Services Badge
    Amazon Web Services Partner Premier Tier Services Badge

    Connect with our experts

    • Deepak Arora

      Global CTO AWS Solutions
    • Mukundan Sundaram

      Senior Director Technology

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