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  • 8 Trends Accelerating the Future of E-commerce in 2024

    Which trends really matter? Our industry experts highlight the shifts that every retailer needs to know.

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  • Five Opportunities and Challenges for Retail Healthcare in 2024

    As retail leadership teams craft their health and wellness strategies, they need to find ways to bridge physical and digital customer experiences.

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  • Beyond Product Recommendations: How Retailers Can Increase Profits with Generative AI

    Our experts summarize the state of generative artificial intelligence in retail in 2024, including use cases across customer experience, supply chain and back-end e-commerce.

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  • Rethinking Your Skincare Routine? Top 5 Trends Shaping the Beauty Industry

    This is your roadmap to navigating the exciting, yet complex, terrain of 2024 beauty. Don't just react to trends—anticipate them, adapt strategically and emerge as a leader.

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  • A Composable Approach to Technology Modernization

    Five ways consumer products brands can address key industry challenges through a modular, composable technology architecture.

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  • Interactive Timeline

    Have CP firms adapted as quickly as technology has advanced? Many firms still have a ways to go to leverage today’s digital ecosystem to connect directly with consumers.

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  • Discover how to create outstanding customer experiences

    Explore six critical areas for German utilities’ CX transformation to deliver outstanding customer experience.

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  • 3 Steps to Value Chain Modernization Success

    How prioritizing a resilient value chain can enable energy companies to successfully capitalize on emerging opportunities.

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  • Unlocking Revenue with Retail Media Networks

    How can convenience stores monetize customer data for unparalleled customer experiences and a high ROI?

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  • Mastering the Modernization Maze: Navigating Risk in Core Banking Modernization

    As banks move forward on their core modernization journeys, they are coming across a common set of challenges that slow down progress.

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  • Five common misconceptions about the Cloud

    Read about the five most common misconceptions people have about the Cloud and see the future of the Cloud in financial services.

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  • Top 5 Ways to Protect and Secure Data in the Age of AI

    In the age of AI, data security isn't just a priority—it's a necessity. Stay ahead of the curve and safeguard your organization's most valuable asset.

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  • How Can Generative AI Improve the Guest Experience?

    Our experts break down the top guest experience use cases for generative artificial intelligence tools like OpenAI’s ChatGPT, the large language model interface that can generate code, video and conversations.

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  • Interactive Timeline

    How legacy travel and hospitality businesses can boost their competitive edge through technology and data capabilities.

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  • How to Develop the Muscle of Continuous Change

    The secret to business longevity is being able to change at pace with the world. Find out how becoming digital at the core gives that to you.

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  • Guide: Six Ways to Boost Customer Adoption of Electric Vehicles

    Discover practical strategies to overcome roadblocks and accelerate electric vehicle adoption in the European market.

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  • Join Up and Plug in Now to the EV Market

    For EVs to become more attractive to a mainstream audience, OEMs, energy utilities and third parties must re-think how they work, collaborate and operate. We’ve identified three key ways the sector can come together and remain competitive for all stakeholders.

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  • AI: Hype or Reality?

    AI implementation increased by 270 percent in the past four years. But is it living up to its hype?

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  • Salesforce Experience Design Playbook

    Download our playbook today for access to a virtual or in-person discovery workshop, customizable platform blueprint and scalable Salesforce optimizations.

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