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Salesforce Experience Design Playbook

A three-step experience design process for rapid digital transformation.

Start Your 3-Step Transformation Journey Today

Exceptional customer and client experiences can truly transform a brand—and digital transformation is the key to exceptional experiences. If you’re looking to use Salesforce to its full potential and create people-first experiences that wow, our three-step process will help you define and conceptualize digital transformation goals, develop a personalized experience design roadmap and more.

With our data-driven business transformation approach, we’ve designed and implemented personalized Salesforce solutions for hundreds of companies. Our Salesforce Experience Design Playbook gives you access to an in-person or virtual Salesforce discovery workshop, a customizable platform blueprint and your brand’s tailored digital strategy for scalable Salesforce optimizations. Learn how to remove complexity, reduce waste and deliver outstanding people-first experiences today.

Playbook highlights

  • Gain access to a 4-hour discovery workshop—either in-person or virtually
  • Map out your organization’s path to achievement
  • Receive a personalized Salesforce experience roadmap for your brand
  • Identify opportunities, solutions, risks, assumptions and visions for people-first experiences
  • Plan out actionable next steps to make the most of your Salesforce investment

Contact us

Learn more about Publicis Sapient’s telecommunications, media and technology solutions and see how your organization could benefit from digital transformation.