Deliver Messaging at Scale with WhatsApp & Salesforce
Outcome Focused Approach
- Increased 1P data collection
- Improved customer acquisition
- Informed customer retention
- Seamless streamline sales
- Drive media efficiency and optimize ad spend
- Relevant NBO to customers in real-time
- Conversational shopping experiences
- Personalized support when needed
Organizations must have a business messaging strategy, and marketers have a responsibility to meet customer expectations. But how does this translate into real-world applications and increased ROI?
Value Alignment Lab: WhatsApp Accelerator
Value Alignment Labs are collaborative, in-person (or virtual) discovery workshops focused on rapidly delivering outcomes and value. We now offer a WhatsApp Business Messaging lab! Quickly discover how your business can drive better outcomes on a platform with 2B+ global users — schedule your Value Alignment Lab: WhatsApp Accelerator today.
- 4-hour client workshop
- 2-week turnaround for outcomes
- 4-week integration
- Next steps
Challenges & Opportunities
Evaluating key challenges and opportunities from business, technology, customer messaging, engagement and employee experience perspectives.
Our Experience teams create a NorthStar journey. Developing consumer and employee experience, messaging vision, and success criteria.
Initial insights into potential use cases for optimal messaging and engagement opportunities needed to deliver quick wins.
Journeys & Solution Blueprint
Approach for mapping current and future consumer messaging and engagement as well as employee-driven processes and technology enabling it.
Prioritization & Road Map
We define a high-level plan for getting there. PS will share their POV on all key areas that will support the future roadmap.
Proof of Concept
Identifying quick wins and approach to developing the proof of concept. Fast Enabled real-time experiences through WhatsApp & Salesforce.