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What’s next? That’s the question many banks are asking as they recover post-COVID.

With most banks making only moderate progress over the last 12 months, the pressure is on to double down on digital transformation and drive growth through new products and personalized customer experiences. But just 54% of banks are making significant progress and 61% say that to achieve their goals they need rapid, fundamental change, not incremental improvements.

To find out more, we surveyed more than 1,000 senior bankers from around the world to discover what the leaders in digital transformation are doing differently, and what you need to be doing to accelerate your own transformation.

  • The front cover of the Global Banking Benchmark Study 2022


    Global Banking Benchmark Study: The Executive Report

    Download the full report to get:

    • The full results from more than 1,000 senior execs
    • Expert analysis and interactive data
    • The five key areas banks need focus on to deliver personalized experiences
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