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Generative AI: Using artificial intelligence to make human impact.Learn how

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Analysis, insights and key takeaways from over 1000 senior banking leaders across the world.

Go deeper into the data

Read in-depth analysis and more insights from banking leaders on XBank - our Next-Generation of Banking hub.

The Banker Viewpoint Series

Next-Generation Banking

In this video series, Joy Macknight, editor of The Banker, meets with key figures in worldwide banking to discuss different approaches to innovation and transformation.

Learn more about the thinking and process behind the Global Banking Benchmark Study, from experts at Longitude and Publicis Sapient Financial Services.

"The basic philosophy is you need to be wherever your customer is or your partner is. Be there. Be part of their journey and their life cycle in whatever device or shape they live it."
Marco Eijsackers
Marco Eijsackers, Global Head of Digital Transformation, ING

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